Shipping and Delivery Policy
Effective Date: June 28, 2025
At Leather Jacketz, we prioritize a dependable, transparent, and hassle-free shopping experience. This Shipping Policy outlines everything you need to know about how your order is processed, shipped, and delivered.
We operate from the United States and utilize production and fulfillment centers in the USA, China, and Pakistan. This global reach helps us fulfill orders efficiently and offer competitive delivery times.
Order Processing Time
Orders placed through www.leatherjacketz.com are processed after payment confirmation. Processing—which includes verification, tailoring, quality inspection, and packaging—takes approximately 2–4 business days. Once ready, your package is handed off to our trusted shipping partners.
Note: Business days exclude weekends and public holidays. Orders placed after 2:00 PM EST will be processed the following business day.
Estimated Delivery Times
After your order is shipped, you can expect delivery within 4 to 5 business days for addresses within the continental U.S. Please note that unexpected delays (e.g., weather conditions, holidays, or courier issues) may occasionally extend delivery times.
Shipping Options & Rates
We offer the following delivery methods worldwide:
- Free Shipping (6 to 9 Working Days):
- Expedited Shipping (4 to 6 Working Days): $25 Flat Rate (subject to availability)
You may select your preferred option during checkout.
Shipping Confirmation & Tracking
Once your order ships, we’ll send you a confirmation email containing:
- A summary of your purchase
- The name of the shipping courier (e.g., DHL, UPS, FedEx)
- A tracking number
- A direct link to track your shipment
You can also track your order by logging into your account at Leather Jacketz.
Delivery Partners
To ensure fast and secure deliveries, we work with leading logistics companies:
- DHL Express
- FedEx (Ground/Express)
- UPS
- USPS Priority Mail (available upon request)
We may choose the most suitable courier depending on destination and service availability.
Shipping Address Requirements
Please ensure that:
- The delivery address is complete (including apartment or suite number)
- A working phone number is provided
- Someone is available to receive the package
We do not ship to:
- P.O. Boxes
- APO/FPO addresses
- Freight forwarding addresses
Missed Deliveries & Alternate Pickup
If no one is available during delivery, couriers may:
- Leave the parcel at a secure location
- Attempt redelivery the next business day
- Leave a notice for pickup or rescheduling
You may also authorize delivery to a neighbor by leaving a written note with instructions at your door.
Lost, Delayed, or Damaged Shipments
If your order:
- Has not arrived within 12 business days
- Is marked delivered but not received
- Arrives damaged or missing items
Please contact us at [email protected] within 7 days of your expected delivery date. We’ll investigate the issue and arrange for a replacement or refund, depending on the outcome.
Pre-Orders & Backorders
For pre-order or out-of-stock items, estimated restock and shipping dates will be shown on the product page. If your order includes both in-stock and pre-order items, we’ll ship them together when everything is available—unless you request split shipping (additional fees may apply).
Taxes & Duties
We offer free shipping to our customers worldwide. But taxes, duties, or customs charges are not included in this free shipping. These fees are the customer’s responsibility and may vary based on your location. When it comes to taxes, duties, or customs charges, it’s the law of your country that you have to pay.
Contact Us
If you have any questions or concerns regarding this policy, please reach out:
Business Name: Leather Jacketz
Address: 5433 Altamira Dr, Orlando, FL 32819, USA
Email: [email protected]
Phone: +1 (321) 770-3456
Working Hours: Monday–Friday, 9:00 AM – 6:00 PM ET
Thank you for choosing Leather Jacketz. Your trust and satisfaction are our highest priorities.