You may cancel the order at any time before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. We will accommodate your requests as best as possible.
The request for the cancellation can be made within 24 hours and if the cancellation is made within 24 hours we will refund the whole amount in the buyer’s respective account.
If the customer still wishes to cancel the order so the conditions will apply:
Cancellation of the order after 24 hours will result in a direct deduction of 30% from your paid amount. Cancellation of the order within 3 days before shipping will result in a direct deduction of 50% from the paid amount.
No cancellation will be entertained after 3 days of confirmation.
If you have further queries regarding the cancellation of an order, please feel free to contact us during business hours.